About
Location Notice: Appointments booked Monday-Friday take place at my home studio. Appointments booked Saturday-Sunday take place at Urbanchic Beautique 720 Milford Rd, Suite 103 East Stroudsburg, PA 18301
Hours and location
- Monday
- Closed
- Tuesday
- Closed
- Wednesday
- Closed
- Thursday
- Closed
- Friday
- Closed
- Saturday
- 11 AM - 5 PM
- Sunday
- 11 AM - 5 PM
Cancellation Policy
BWG Jewelry – Permanent Jewelry Policy Last updated:11/04/2025 1. Overview BWG Jewelry’s permanent jewelry is a custom, non-refundable service performed in person. Each piece is measured, cut, and welded to fit the client perfectly. Once the service has begun — defined as the moment the selected chain is measured and/or cut — the full cost applies, and no refunds or partial credits will be issued for any reason. All clients must sign a service waiver before their appointment, confirming they: * Understand the welding process * Have reviewed and approved the selected chain * Accept the permanent nature of the service * Agree to all terms stated here and in booking confirmation 2. Deposits & Payments * A $30 non-refundable deposit is required to reserve all in-studio appointments * A $65 non-refundable deposit is required for all pop-up events and private parties * All deposits are applied to the final balance due * Processing fees apply to all appointments and invoices * Deposits are non-refundable under all circumstances * If the welding service has begun, the full price of the selected chain applies, regardless of whether the service is completed 3. Cancellations, Rescheduling & Late Arrivals * A minimum of 48 hours’ notice is required to cancel or reschedule any appointment or event * Cancellations or reschedules made within 48 hours will be charged 60% of the scheduled service total * Same-day cancellations, no-shows, or arrivals more than 10 minutes late will result in a 100% charge * BWG Jewelry reserves the right to cancel or shorten late appointments without refund * If an event (e.g., salon collaboration, private party) is cancelled or rescheduled with less than 48 hours’ notice, a $100 cancellation fee will apply. An invoice will be sent and must be paid within 24 hours. 4. Pop-Up Events * Pop-up events include 2 hours of service time * A minimum purchase of 6 bracelets is required per event * If fewer than 6 bracelets are sold, the host will be charged a $130 setup/travel fee * Travel within 35 minutes of East Stroudsburg, PA is included * Additional travel fees apply beyond that range * A $65 non-refundable deposit is required to secure the event date 5. Private Parties * Private parties include 2 hours of service time * A minimum of 6 bracelets must be purchased to qualify for hosting * If the minimum is not met, the host is financially responsible for paying the difference up to the 6-bracelet minimum * A $65 non-refundable deposit is required when booking * Any additional time or special setup must be pre-approved and may incur extra fees 6. Repairs, Re-Welds & Warranty * BWG Jewelry offers a 7-day weld warranty from the date of service * After 7 days, re-welds are available for: * $15 for returning BWG Jewelry clients * $25 for clients with jewelry welded elsewhere * Lost chains, charms, or connectors are not covered under any warranty * Chains broken due to snagging, pulling, misuse, or neglect are not covered * Any service beyond the warranty window is subject to standard re-weld or replacement pricing 7. Behavior, Safety & Age Requirements * All clients must follow safety instructions during the welding process * BWG Jewelry reserves the right to refuse or stop service at any time due to: * Disruptive or unsafe behavior * Unsanitary conditions * Situations deemed unfit for welding * Permanent jewelry is not available for children under 12 * Clients aged 13–17 must be accompanied by a parent or legal guardian who will: * Sign a consent form on site * Remain present for the entire appointment 8. Chargebacks, Disputes & Refunds * All payments and deposits are final * Filing a chargeback or payment dispute after receiving service will be treated as fraudulent activity * BWG Jewelry will provide the payment processor with: * Signed waivers * Receipts * Time-stamped photos * Proof of completed service * Any questions or concerns should be addressed directly to BWG Jewelry for resolution 9. Acknowledgment & Policy Enforcement Important Notice: By booking a service, submitting an inquiry, or hosting an event with BWG Jewelry, you acknowledge and agree to all standard terms and conditions listed here, and in your booking confirmation, invoice, or waiver. All clients, hosts, and event partners are responsible for reviewing these policies in full prior to the appointment or event. Failure to review the policy does not exempt any person or business from compliance. BWG Jewelry reserves the right to enforce all terms and refuse service to any individual or host who violates these conditions. These policies may be updated at any time. The version posted on www.BWGFashion.com/policy at the time of booking will be considered binding. As of 1/1/26 we service out of two locations. Monday-Friday appointments booked will be out of my home studio, located in East Stroudsburg, PA 18302. Appointments booked for Saturday-Sunday will be out of Urbanchic Beautique- 720 Milford Rd suite 103, East Stroudsburg, PA 18301